Customer Management is a large part of what our software does and therefore there are many features and functionalities connected to each customer’s account. When viewing a customer's details a number of tabs are displayed such as Summary, Profile, Vehicles, Bookings, Invoices, Quotes... which enable you to manage and monitor your customers more effectively and with more versatility. Below are some features and functionalities of the Customer Management module:
Our vehicle management software enables you to add vehicles to the system and assign them to customers. More than one vehicle can be added to a customer, this is ideal if you manage fleets for companies. Here are some key features:
Our powerful booking software gives you an easy way to run your workshop diary. You can add bookings and assign them to customers and vehicles and enter a list of work that needs to be done. You can also see a list of today’s and upcoming jobs from 'Current Jobs' page.
Here are some features and functionalities of the Booking Software:
Invoice Management gives you an easy way to create, manage and send professional looking PDF invoices to your customers. Below are some features and functionalities of the Invoice Management module:
Quote Generator gives you an easy way to create, manage and send professional looking PDF quotations to your customers. Here are some features and functionalities of the Quotation Software:
This module gives you an easy way to create, manage and send professional looking PDF orders to your vendors. Below are some features and functionalities of the Purchase Order Software:
Vendor Software provides a seamless solution that allows you to more effectively manage your supplier relationships throughout the entire process. Vendor Software Features at glance:
Each garage with an active account gets their own business profile, hosted on our website. This consists of several web pages, such as Service Centre, Online Booking, Customer Reviews, Leave Feedback, Instant Message, etc. Basically, these pages provide customers with up-to-date information about the various aspects of your business and services.
All content is fully customisable and auto-populated by your settings, such as business setting, calender setting, service setting, etc. Your company logo, business and contact details and working hours will be automatically added on any individual pages. More important, you're able to change your settings at any time from Setup software, including service items and prices, working days, opening hours, bank holidays, contact details, map location, etc. Additionally, an outbound link is also present which connects your service centre to your official website.
All your service items, prices and descriptions are listed nicely on your Service Centre page. Each item row has a 'Book Online' button which enables customers to book your services directly from the Service Centre 24/7. Additionally, it also shows your customers the total number of reviews collected, with a breakdown of those reviews with 1 to 5 stars.
To find out more about booking features, please refer to Booking Software section.
Your customers can view Company reviews on the 'Customer Reviews' page. This consists of a paginated list of all reviews, star ratings and also your replies.
To find out more about feedback features, please refer to Feedback Software section.
Your customers can also connect with you in real time, and send an Instand Message directly from your Service Centre.
Our Feedback Software offers feedback notifications, review monitoring and reporting to help you analyse your customer feedback and online reputation.
Below are some features of the Feedback Software:
Garage Software Solutions has the ability to measure, compare, analyse and create accurate management reports using up-to-date information depending on which area of the software you are using.
All reports can be exported in CSV format for further analysis and manipulation in a spreadsheet package. Reports can also be shown in a printer friendly format for printing.Reports are grouped into 5 primary categories: Customers, Vehicles, Bookings, Billing and Income. Here are some key features:
We offer the total solution for Mobile, Tablet, Laptop and Desktop garage software. With our web-based Garage Software Solutions, you have the power to access any of your garage's data, anywhere, anytime, on any device.
Garage Software Solutions is designed and developed with cutting-edge web technologies and programming languages(e.g. HTML5, CSS3, PHP7, AJAX, jQuery, etc.), which has a highly intuitive user interface and powerful features.
Our software is specially developed for independent vehicle services, including automotive repair shops (garages or workshops), MOT testing stations, car tyres (Fast-Fit), car washes and vehicle body shops in the UK or anywhere else in the world.
Garage Software Solutions is combined of eight modules, which allows you to easily manage, monitor and control your business. It consists of Customer Management, Booking Software, Vehicle Management, Invoicing Software, Quote Generator, Purchase Order Software, Vendor and Reporting.
We regularly add new features and functionalities to Garage Software Solutions based on your feedback. Every suggestion we receive is taken into careful consideration for inclusion in future updates, with no extra cost for your business.
We have a dedicated team of support to help you anytime. We provide support via ticket and respond promptly and courteously to all support requests. FREE setup(software and your business) is also included with all plans.
Garage Software Solutions is a fully-featured, web-based garage management software, which includes all the modules required for the end-to-end running of your garage or workshop business.
With a long history in the garage management system, we designed and developed our web-based Garage Software Solutions closely around the requirements of the industry and with constant input from our clients.
We continue to improve our garage software and services based up the feedback, to provide a fully featured, up to date, and easy to use application for managing your garage day to day. Every suggestion we receive is taken into careful consideration for inclusion in future updates, with no extra cost for your business.
Garage Software Solutions is powered by Magic Hosting (our data centre) and is located in Southampton, the UK.
If you've got any queries about our services, please get in touch - we'd love to hear from you.