Garage Booking Software with MOT Reminder

Customer Management

Customer Management is a large part of what our software does and therefore there are many features and functionalities connected to each customer’s account. When viewing a customer's details a number of tabs are displayed such as Summary, Profile, Vehicles, Bookings... which enable you to manage and monitor your customers more effectively and with more versatility. Below are some features and functionalities of the Customer Management module:

• Unlimited Customers - there is no upper-limit to the number of customers you can have in the customer list.
• Custom Reference Number - gives your customers unique Reference Numbers, making them easily searchable in the customer list.
• Comprehensive Search - with auto suggestion search box, you can easily find customer by Name, Reference Number, company name, Phone number, etc.
• Customer Status - enables you to group, organise and search customers based on their statuses, such as Active, Inactive, Closed, etc.
• In-App Contact - send email with attachment to your customers, all directly from the Customer Management module.
• Customer Summary - an overview of the customer's details, some quick booking and billing statistics, quick links to many common management actions, such as close account, delete account, add a note, etc.
• Customer Profile - allows you to change the customer's contact details ( name, business name, address, email address, etc.) as well as a number of other options affecting the billing behaviour of their account.
• Interconnected Bookings – contains a paginated list of all the customer's existing bookings, buttons to edit, delete, create new booking, etc.
• Interconnected Vehicles – shows all vehicles assigned to an individual customer, including Vehicle ID, Make, Model, Registration Number, Mileage… as well as buttons to edit, delete, assign a new vehicle, etc.
• Account Provisioning - enables you to easily create, modify, close and delete customer's account.
• And more

Booking Software

Our powerful booking software gives you an easy way to run your workshop diary. You can add bookings and assign them to customers and vehicles and enter a list of work that needs to be done. You can also see a list of today’s and upcoming jobs from 'Current Jobs' page.

Here are some features and functionalities of the Booking Software:

• Unlimited Booking - there is no limit or restriction regarding the number of bookings you can have in your booking list.
• Comprehensive Search - with auto suggestion search box, you can easily find any booking by Booking ID, customer name, Company name, Registration Number, etc.
• Real-Time Availability Checking - checks date and time slot availability by comparing in database records.
• Quick Booking - allows you to quickly make an appointment for an existing or a new customer. You can enter as much or as little information as required against the appointment, such as customer details, make, model, the vehicle registration, etc.
• Multi-service Bookings - add multiple services to one appointment record (no need for duplicate bookings).
• Technician Reporting - speedily create technician report for internal use, ensuring you never miss anything out.
• Booking Confirmation - sends automated booking confirmation to your customer with full booking details, your address and contact details.
• Instantly Get Notification - instantly get notified when a customer books online.
• Reschedule Booking - allows you to modify date and time slot of your current jobs with real-time availability checking.
• Online Booking - enables the customers to Book MOT and car services through your own website.
• Stop Double Data-Entry - our booking system allows you to prevent duplicated booking appointments and keep consistency with your bookings.
• Book in 3 Easy Steps - book your appointment in three simple and easy steps.
• Time Slot Interval - enables you to increase or decrease the number of bookings you can take each day. There are a variety of options available to choose from, including Every 30 minutes, Every hour, Every 2 hours, Every 3 hours, etc.
• Public/Bank Holidays - allows you to easily set up and manage your public/bank holidays in your booking calendar.
• And more

Newsletter and Promotion Software

Email marketing is a highly effective online marketing strategy. It’s the process of sending professional-looking emails to your customers with the goal of making more sales.

Features designed to help you easily create more effective, targeted, personalised and segmented email campaigns.

• No HTML coding knowledge is required! - our software has a built in email template which converts your simple text to a beautifully designed email.
• Responsive Emails - allow you to create professional PC, Tablet and Mobile friendly emails in minutes.
• Reliable - run from your web server so you don't rely on any third parties.
• Segmentation - get more engagement by sending your marketing messages to a more targeted audience.
• Branding - bring your email content to life by dynamically adding your company branding, contact details and business address.
• Brand promotion - promote your brand and grow your business with beautifully designed emails.
• Special Offers - boost sales and profits by sending special offers to your customers.
• Loyal Customers - each special offer has an embedded Booking Button which enables your customer to return your website and book online again.
• Increase Conversion Rate - turn your visitors into customers and generate more conversions.
• Increase Website Traffic - it's one of the easiest ways to drive traffic to your website.

Too busy for newsletter management? No time to create and send your own emails? Need help writing the content of your messaging? No problem! we offer email marketing management services that allow us to design, test, and send your emails for you.