To remove credit from an invoice, please follow the steps below:
1. Select Billing from the top navigation bar, and choose Invoice List from the drop-down list.
2. Then, navigate to the desired invoice.
3. From the invoice row, select the Options button and then choose Edit Invoice from the drop-down list.
4. In the next page, select the Credit tab.
From here you can Add Credit to the Invoice or Remove Credit from the Invoice.
5. Under the Remove Credit from Invoice heading, enter the amount of credit you wish to deduct from this invoice and return to the customer's account credit balance.
6. Finally, press the Remove Credit button to complete the process.
If you have any issues, please feel free to contact our Support Team.