Knowledge Base

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How to Remove Credit from a Vendor

To remove credit from a vendor account, please follow the simple steps below:

1. Select Purchasing from the top navigation bar, and choose Vendor Summary from the drop-down list.

Please Note:
The Vendor Summary provides a single place to quickly locate and manage all the vendor's data and services.
It contains an overview of the vendor's details, some quick billing and service statistics, quick links to all management actions as well as a list of all their purchase orders and credits.

2. Then, use the search box to find your vendor.

You can search a vendor by Vendor ID, vendor 's name or vendor 's business name.

3. Under the search box, press the Manage Credits tab.

4. On the 'Manage Credits' page, select the credit from the checklist. The system allows you to select multiple credits at once if you needed.

5. Finally, press the Remove Credit button.

The available credit balance will be updated immediately.

That's it!

If you have any issues, please feel free to contact our Support Team.

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