After receiving a payment from a customer, you will need to manually apply it to the invoice.
To apply payment to an invoice, please follow the steps below:
1. Go to Sales > Invoices, and then select List All Invoices from the drop-down options.
2. Use the Search form to find the invoice that you want to add payment to.
3. After finding the invoice, press the pencil icon in the row to open the record in edit mode.
4. Then, press the Add Payment tab.
5. Enter the details corresponding to the payment, including Payment Date, Amount, Payment Method, Reference Number and Transaction Fees (if applicable) into the fields.
6. If you wish to send a payment confirmation Email to the customer, please tick the Send Email box.
7. Finally, press the Add Payment button to complete the process.
That's it!
If you have any issues, please feel free to contact our Support Team.