Knowledge Base


We assume that you have already logged in to your Admin Panel.

How to Submit a Support Ticket

Submitting a ticket is one of the ways that you can quickly get a hold of our Support Staff. Our goal at Garage Software Solutions is to make your experience as easy as possible so you can focus on your business!

In this tutorial, we'll show you how to submit a support ticket.

1. Select Support from the top navigation bar and choose Open a Support Ticket from the drop-down list.

2. Select the Department where you need help and then choose your Priority (to indicate an appropriate severity for your ticket) option.

3. Fill out the Subject and Message fields, and then press the Submit button.

If you want to attach a file, please press Browse.... and select the file you want to send.

A member of our support team will immediately follow-up with your issue.

Here is a direct link to Open a Support Ticket .



1 user found this article useful

Was this answer helpful?    

Related Articles

  How to Use the Knowledge Base

Welcome to the GSS Knowledge Base! This article provides information about how to get the most out...

  What payment methods you accept

We accept payment by all major credit and debit cards when paying for a service through our...

  When will my account be activated

Your account will be activated as soon as payment is received. If you have any questions, please...

  What are your hours of operation

At Garage Software Solutions (GSS), we have adapted our opening hours to meet the needs of our...



Page top